News from
Cluster-Based Insights to Improve Hotel Direct Bookings - By Dr. Cindy Heo and Dr. Luciano Viverit
2026-02-18 00:10:31| Hotel Resource
Although conversion matters across all channels, it is particularly critical for direct bookings on a hotels own website, where the property has the greatest control over the guest journey and the greatest ability to influence outcomes through pricing, messaging and booking conditions.
Category:
Hospitality
Luxury Hotels Embrace Discreet Service and Local Experiences
2026-02-17 23:58:57| Hotel Resource
Recent research and industry analysis indicate that luxury hospitality is shifting away from traditional opulence toward discreet locations, personalized service, and authentic local experiencesa trend known as quiet luxury.
Category:
Hospitality
Hospitality Leaders Highlight Investment Opportunities Despite Economic Headwinds
2026-02-17 23:43:15| Hotel Resource
Despite ongoing economic challenges, hotel industry executives at the Americas Lodging Investment Summit emphasized that the sectors fundamental demand and long-term prospects remain strong, with current pressures viewed as cyclical rather than structural.
Category:
Hospitality
HSMAI Announces 2026 Recipients of the Robert A. Gilbert Award for Career Achievement in Commercial Strategy
2026-02-17 23:25:16| Hotel Resource
Named in tribute to Robert A. Bob Gilbert, who served as HSMAIs President and CEO from 1995 to 2024, the award recognizes individuals whose influence extends beyond performance advancing the profession, strengthening teams, and elevating the industry as a whole.
Category:
Hospitality
The Webster to Open Hotels in London and New York in 2026
2026-02-17 21:58:06| Hotel Resource
The Webster has announced the opening of The Webster Covent Garden, London, in July 2026 and The Webster Times Square, New York, in Winter 2026, with bookings now open for the London property.
Category:
Hospitality
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