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Hotel Standard Operating Procedures: Why an Ops Index Matters & By Emma NÄPÄNKANGAS

2025-08-19 15:52:48| Hotel Resource

Hotel standard operating procedures provide guidelines for staff to know exactly what to do for each guest touchpoint, whether its greeting the guest or turndown service. This guide explains what hotel SOPs are, why they matter, and shares examples from different hotel departments.



Category: Hospitality

 

Cambria Hotel Debuts in Portland's Pearl District

2025-08-19 15:52:48| Hotel Resource

The hotel's location places it near Downtown Portland's restaurants, galleries, and attractions, as well as the Oregon Convention Center



Category: Hospitality

 

Downloadable Guide: Data Silos & The Unraveling of the Hotel Guest Journey

2025-08-19 15:52:48| Hotel Resource

Whats really costing you bookings and loyalty?



Category: Hospitality

 

Atlanta's Hotel Granada Joins Design Hotels Portfolio

2025-08-19 15:52:48| Hotel Resource

Hotel Granada in Atlanta has been added to the Design Hotels portfolio and will participate in the Marriott Bonvoy program.



Category: Hospitality

 

Overtourism: Should You Abandon Your Travel Bucket List?

2025-08-18 19:30:19| Hotel Resource

Rethinking Travel: How Italy, Japan, and the Faroe Islands are transforming tourism



Category: Hospitality

 

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