The hotel labor market is showing signs of stabilization, with employers reporting improved applicant flow, slower wage growth, and greater success in retention and recruitment, though uncertainty persists amid potential economic and policy changes.
Alison Wallace has been promoted to Complex Area Director of Sales and Marketing for the Hiltons of Chicago Sales & Marketing Complex, overseeing Palmer House, Hilton Chicago, and The Drake Hotel.
A 19&year study published by Culture Discovery Vacations reports that a tour operator model structurally designed to retain revenue locally achieved 72% local retention and 18% net profit margins, according to data released on SSRN.
Starwood Hotels has announced plans for 1 Hotel & Homes Hudson Valley, a resort and residential development in Ulster County, New York, with residences available for purchase in summer 2026 and a resort opening scheduled for 2028.
Hotel Terra Jackson Hole has completed a $6.98 million renovation, updating 132 guest rooms and suites, corridors, meeting spaces, and wellness amenities.
If your program is still built around future rewards, you might be missing the opportunity to turn lookers into bookersand OTAs into afterthoughts. To design a hotel loyalty program that builds revenue, ditch traditional points&based rewards and update your strategy for immediate perks and personalization.
Reside has opened The Heid Lofts by Reside, a Wyndham Residence, a 96&unit apartment&style property in Philadelphia, as part of its ongoing partnership with Wyndham Hotels.