Media Hotel Resource
 
 


Beyond 'Wow, 'Unreasonable, and 'Outrageous: Train Your Team To Deliver Ordinarily Extraordinary Guest Service & By Doug Kennedy

2025-09-24 19:19:18| Hotel Resource

Rather than looking to 'wow' an occasional guest, it seems to me the biggest opportunity these days is for leaders of all levels to return their focus to the routine, daily, human interactions.



Category: Hospitality

 

Your Best Training Tool: Using Client Feedback to Coach Your Event Sales, Catering, and Operations Teams & By Heather Apse

2025-09-24 19:13:36| Hotel Resource

What if you could guarantee that every event sharpens your venues team performance? The key is to strategically leverage client feedback not just as a report card, but as a precise coaching manual for your Sales, Catering, and Operations staff.



Category: Hospitality

 

7 Winning Strategies to Combat Rate Disparity and Boost Your Hotel Website Bookings

2025-09-24 19:01:32| Hotel Resource

Rate disparity when OTAs offer cheaper rates than your hotel's website erodes trust and costs you direct bookings.



Category: Hospitality

 

Insights from HVS Asia Pacific Hospitality & Week's Highlights Ending 19 September 2025

2025-09-24 17:53:13| Hotel Resource

Weekly Hotel Industry Asia Pacific News Roundup from HVS



Category: Hospitality

 

HVS Europe Hotel Transactions Bulletin Week Ending 19 September 2025

2025-09-24 17:53:13| Hotel Resource

A summary of European hotel transactions provided by HVS



Category: Hospitality

 

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