News from
Beyond 'Wow, 'Unreasonable, and 'Outrageous: Train Your Team To Deliver Ordinarily Extraordinary Guest Service & By Doug Kennedy
2025-09-24 19:19:18| Hotel Resource
Rather than looking to 'wow' an occasional guest, it seems to me the biggest opportunity these days is for leaders of all levels to return their focus to the routine, daily, human interactions.
Category:
Hospitality
Your Best Training Tool: Using Client Feedback to Coach Your Event Sales, Catering, and Operations Teams & By Heather Apse
2025-09-24 19:13:36| Hotel Resource
What if you could guarantee that every event sharpens your venues team performance? The key is to strategically leverage client feedback not just as a report card, but as a precise coaching manual for your Sales, Catering, and Operations staff.
Category:
Hospitality
7 Winning Strategies to Combat Rate Disparity and Boost Your Hotel Website Bookings
2025-09-24 19:01:32| Hotel Resource
Rate disparity when OTAs offer cheaper rates than your hotel's website erodes trust and costs you direct bookings.
Category:
Hospitality
Insights from HVS Asia Pacific Hospitality & Week's Highlights Ending 19 September 2025
2025-09-24 17:53:13| Hotel Resource
Weekly Hotel Industry Asia Pacific News Roundup from HVS
Category:
Hospitality
HVS Europe Hotel Transactions Bulletin Week Ending 19 September 2025
2025-09-24 17:53:13| Hotel Resource
A summary of European hotel transactions provided by HVS
Category:
Hospitality
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