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Travel Outlook Unveils Major Upgrades to Annette, The Virtual Hotel Agent, Powered By PolyAI
2026-02-11 16:00:06| Hotel Resource
The latest version of Annette is now powered by PolyAIs next-generation conversational technology, enabling truly human-like, guest-led interactions that redefine whats possible for hotel call handling and guest engagement.
Category:
Hospitality
Deloitte: Gen Z, Millennials, and AI Drive Change as US Travel Faces Slower Growth in 2026
2026-02-10 20:04:04| Hotel Resource
The US travel industry is expected to experience cautious growth in 2026, with economic uncertainty, changing traveler demographics, increased use of generative AI, and evolving regulations all contributing to a shifting outlook, according to Deloittes 2026 Travel Industry Outlook.
Category:
Hospitality
Cancún, Florida Lead 2026 Spring Break Search Trends Across U.S. States
2026-02-10 19:23:09| Hotel Resource
An analysis of Google Trends data by Upgraded Points shows that Cancún, Mexico, is the most-searched international spring break destination in the U.S., while Florida leads in domestic searches, with Key West and Destin ranking highest among states for 2026 travel plans.
Category:
Hospitality
Give the Right to Be Right: Free Will, Algorithms, and How Hotels Can Design Real Choice - By Gaspard Bizeul
2026-02-10 19:08:51| Hotel Resource
Travelers like to think they pick their hotel. In reality, a stack of algorithms shapes the decision long before a booking form appears: relevance and ranking algorithms define what is even considered, bidding algorithms elevate sponsored placements above organic results, and AI recommendation engines compress the shortlist into a single suggested option, all amplified by other peoples opinions. The cumulative effect is an algorithmic illusion of choice.
Category:
Hospitality
Yvette Estrada Joins AHLA as Senior Director for State and Local Affairs
2026-02-10 18:58:30| Hotel Resource
The American Hotel & Lodging Association has named Yvette Estrada as Senior Director of State and Local Affairs, responsible for government affairs in Los Angeles and the western United States.
Category:
Hospitality
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