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AI Agents Take the Reins: Your Next Guest's Arrival Decided by Artificial Intelligence

2025-05-26 13:53:11| Hotel Resource

Alan Young of Infor writes about the development and rise of agentic AI, exemplified by OpenAI's Operator, which is set to alter the hospitality industry fundamentally. This behavioral revolution will transform travelers' discovery, selection, and experience of accommodations, marking a significant shift from human decisions to algorithmic ones.


Category: Hospitality

 

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