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Federal Policies Cause Shifting Trends in U.S. Hotel Demand, According to Kalibri Labs.
2025-04-22 17:53:05| Hotel Resource
An analysis from Kalibri Labs shows that changes in federal funding and economic uncertainty negatively affect the U.S. hotel industry, particularly in the government and corporate travel sectors.
Category:
Hospitality
LATEST NEWS
The Promised Use of AI For 'Personalization' Is Being Oversold: True Personalization Requires A Person! & By Doug Kennedy
2025-04-22 17:52:45| Hotel Resource
Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how its actually being used so far might be 'contextualized marketing.' Huge investments are being driven by questionable 'survey results' showing that guests want AI&powered automation, often with few details on the survey population or methodology.
Category:
Hospitality
What 73% of Consumers Say About AI and the Customer Experience & By John Smallwood, President Travel Outlook
2025-04-22 17:40:09| Hotel Resource
Understanding the Complexities of Empathy and AI
Category:
Hospitality