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› Loyalty Program is the Third Most Important Factor when Choosing a Hotel, After Hotel Quality and Location According to Global Hotel Alliance Research
Loyalty Program is the Third Most Important Factor when Choosing a Hotel, After Hotel Quality and Location According to Global Hotel Alliance Research
2024-04-25 22:54:22| Hotel Resource
When selecting a hotel, almost all members want reassurance that their hotel is of good quality (97% say thats most important) and in a convenient location (92%). Loyalty program benefits (90%) are nearly as essential, followed by customer service (88%).
Category:
Hospitality
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