News from
Reservations Reconfirmation Calls Present Opportunities To Build The Brand, Upsell, and Cross&Sell & By Doug Kennedy
2025-11-19 16:36:22| Hotel Resource
As online bookings increase, the number of reservations inquiry calls decreases over time. Yet when you spend time at a busy front desk or in the reservations office, the calls continue to ring. Why? Many of those who book online still call the hotel directly to reconfirm their booking, especially if they originally booked at a third&party OTA website.
Category:
Hospitality
LATEST NEWS
Middle East Hotel Construction Surges to Record Highs with Strong Future Outlook
2025-11-18 19:02:57| Hotel Resource
The Middle East's hotel construction pipeline has reached unprecedented levels, with 659 projects and 163,816 rooms as of Q3 2025. This represents an 8% increase in projects and a 9% rise in rooms year&over&year, indicating robust growth in the region's hospitality sector.
Category:
Hospitality
Minor Hotels to Open First Malta Location with NH Collection Sliema
2025-11-18 18:57:20| Hotel Resource
Minor Hotels has signed a franchise agreement to open NH Collection Sliema in Malta by the end of 2026.
Category:
Hospitality