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The Impact of a Smile: Uncovering the Link Between Friendly Service and Hotel Satisfaction
2025-05-12 18:51:54| Hotel Resource
A recent study by Hampton by Hilton in conjunction with Goldsmiths, University of London, has scientifically demonstrated that friendly service can significantly impact a hotel stay. The study concluded that service with a smile can enhance a stay by 22%, make it six times more memorable, and make guests feel 51% more welcome.
Category:
Hospitality
LATEST NEWS
STR Weekly Insights: U.S. Hotel Industry Sees Strong Week; Strong RevPAR Growth Returns Globally
2025-05-12 17:53:35| Hotel Resource
The U.S. hotel industry experienced a 4.1% growth in RevPAR for the week ending 3 May 2025, with a strong start due to an easy year&over&year comparison to Passover.
Category:
Hospitality
Nassau Airport Development Company Eyes Hotel Addition at Lynden Pindling International Airport
2025-05-09 19:53:40| Hotel Resource
Nassau Airport Development Company (NAD) has reissued a Request for Expression of Interest for the development of a hotel at Lynden Pindling International Airport. The company aims to meet increasing demand in the tourism sector and contribute to a broader development plan.
Category:
Hospitality