News from
When AI Seems Human: The Risks and Rewards of Anthropomorphizing in Hospitality & By John Smallwood, President Travel Outlook
2025-08-28 18:53:10| Hotel Resource
As AI systems adopt more human&like qualitiesfirst&person pronouns, conversational tones, even simulated emotionsthey raise a question: when an AI 'feels' human, do guests understand its still a machine?
Category:
Hospitality
LATEST NEWS
Why A Hospitality AI&Powered CXP is the Next Step for Guest Satisfaction
2025-08-28 17:50:21| Hotel Resource
Lets break down why hotels that adopt an AI&driven CXP today will set the standard for tomorrows guest experience.
Category:
Hospitality
HVS Market Report: Galvestons Lodging Sector Evolves with Cruise Growth, Supply Changes, and Regulatory Shifts & By Bunmi Oyinloye
2025-08-28 17:46:29| Hotel Resource
Galvestons lodging market is being reshaped by capital investments and regulatory changes. Since 2019, more than $400 million has been spent on new cruise terminals, resort redevelopments, and boutique hotel conversions, while cruise passenger counts reached a record 1.7 million in 2024. With new projects underway and new short&term&rental oversights, growth will be affected by shifting supply and demand dynamics.
Category:
Hospitality