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Hospitality

Travel Outlook Unveils Major Upgrades to Annette, The Virtual Hotel Agent, Powered By PolyAI

2026-02-11 16:00:06| Hotel Resource

The latest version of Annette is now powered by PolyAIs next-generation conversational technology, enabling truly human-like, guest-led interactions that redefine whats possible for hotel call handling and guest engagement.

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Hospitality
 
Deloitte: Gen Z, Millennials, and AI Drive Change as US Travel Faces Slower Growth in 2026

2026-02-10 20:04:04| Hotel Resource

The US travel industry is expected to experience cautious growth in 2026, with economic uncertainty, changing traveler demographics, increased use of generative AI, and evolving regulations all contributing to a shifting outlook, according to Deloittes 2026 Travel Industry Outlook.

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Hospitality
 
Cancún, Florida Lead 2026 Spring Break Search Trends Across U.S. States

2026-02-10 19:23:09| Hotel Resource

An analysis of Google Trends data by Upgraded Points shows that Cancún, Mexico, is the most-searched international spring break destination in the U.S., while Florida leads in domestic searches, with Key West and Destin ranking highest among states for 2026 travel plans.

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Hospitality
 
Give the Right to Be Right: Free Will, Algorithms, and How Hotels Can Design Real Choice - By Gaspard Bizeul

2026-02-10 19:08:51| Hotel Resource

Travelers like to think they pick their hotel. In reality, a stack of algorithms shapes the decision long before a booking form appears: relevance and ranking algorithms define what is even considered, bidding algorithms elevate sponsored placements above organic results, and AI recommendation engines compress the shortlist into a single suggested option, all amplified by other peoples opinions. The cumulative effect is an algorithmic illusion of choice.

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Hospitality
 
Yvette Estrada Joins AHLA as Senior Director for State and Local Affairs

2026-02-10 18:58:30| Hotel Resource

The American Hotel & Lodging Association has named Yvette Estrada as Senior Director of State and Local Affairs, responsible for government affairs in Los Angeles and the western United States.

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Hospitality
 
American Travelers Show Financial Caution but Maintain Record-High Travel Budgets in 2026

2026-02-10 18:53:17| Hotel Resource

Despite ongoing financial caution and growing political influences, Americans continue to prioritize travel, with record-high budgets and a shift toward slower, more immersive experiences.

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Hospitality
 
Guyana Selected to Host 2026 Caribbean Tourism Organization Conference

2026-02-10 18:44:28| Hotel Resource

The Caribbean Tourism Organization has announced that Guyana will host the State of the Tourism Industry Conference in October 2026, marking the first time the country will stage the event.

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Hospitality
 
HFTP Announces AI Council Focused on Data Privacy and Industry Guidance

2026-02-10 18:39:59| Hotel Resource

Hospitality Financial and Technology Professionals Association (HFTP) has established an AI council to develop ethical standards and provide expert guidance on artificial intelligence in the hospitality sector, with participation limited to HFTP members.

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Hospitality
 
Hotel Construction Surges in Europe, Led by UK, Germany, and Turkey

2026-02-10 18:23:31| Hotel Resource

Europe's hotel construction pipeline reached record highs at the end of Q4 2025, particularly in early planning, upper upscale, and luxury segments, with the United Kingdom, Germany, and Turkey leading development activity across the region.

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Hospitality
 
Garner Hotels to Open Fourth India Hotel with Bhiwadi Signing

2026-02-10 18:15:43| Hotel Resource

IHG Hotels & Resorts has signed a franchise agreement for Garner Bhiwadi, marking the fourth deal for the Garner brand in India and its entry into the National Capital Region, with the 45-key hotel scheduled to open in 2027.

Category:

Hospitality
 

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