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Curtis J. Crider Named President & CEO of the Greater Miami and the Beaches Hotel Association
2025-05-05 20:53:02| Hotel Resource
The Greater Miami and the Beaches Hotel Association (GMBHA) has announced Curtis J. Crider as its new president and CEO, effective May 2025. Crider brings decades of leadership experience in the luxury service, food and beverage, and hospitality sectors. His previous roles include chairman, president, and managing director of Jungle Island Resort.
Category:
Hospitality
LATEST NEWS
Mews Unfold Highlights: From Chaos to Clarity & AI's Role in Hotel Industry Transformation
2025-05-05 20:46:07| Hotel Resource
Linda Fox of PhocusWire reports from last week's Mews Unfold event and explores the hotel industry's engagement with artificial intelligence (AI), emphasizing the need for clean, centralized data, employee training, and the careful selection of AI applications to enhance customer experiences and operational efficiency.
Category:
Hospitality
Loyalty As a Value Multiplier in Hospitality & By Philip Bacon
2025-05-05 20:12:46| Hotel Resource
In the hospitality industry, loyalty is essential for guest retention, profitability, asset valuation, and sustainable growth. Loyalty programs of major hotel chains had gained over 500 million members by the end of 2024, marking a 69% increase since 2018.
Category:
Hospitality