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Mews Unfold Highlights: From Chaos to Clarity & AI's Role in Hotel Industry Transformation
2025-05-05 20:46:07| Hotel Resource
Linda Fox of PhocusWire reports from last week's Mews Unfold event and explores the hotel industry's engagement with artificial intelligence (AI), emphasizing the need for clean, centralized data, employee training, and the careful selection of AI applications to enhance customer experiences and operational efficiency.
Category:
Hospitality
LATEST NEWS
Loyalty As a Value Multiplier in Hospitality & By Philip Bacon
2025-05-05 20:12:46| Hotel Resource
In the hospitality industry, loyalty is essential for guest retention, profitability, asset valuation, and sustainable growth. Loyalty programs of major hotel chains had gained over 500 million members by the end of 2024, marking a 69% increase since 2018.
Category:
Hospitality
IHG's Kimpton Brand Expands into Germany with New Frankfurt Hotel
2025-05-05 19:59:50| Hotel Resource
IHG's Kimpton brand opens its first hotel in Germany, in Frankfurt's financial district, as part of the new FOUR Frankfurt development.
Category:
Hospitality