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Leadership Transition at DoubleTree by Hilton Hotel Denver as Allen Paty Retires, Cheryl Biggins Takes Over
2025-05-05 20:53:02| Hotel Resource
DoubleTree by Hilton Hotel Denver announces the retirement of Allen Paty as general manager, marking the end of his influential tenure in hotel management. With a strong background in hotel operations, Cheryl Biggins will assume the general manager role.
Category:
Hospitality
LATEST NEWS
Mews Unfold Highlights: From Chaos to Clarity & AI's Role in Hotel Industry Transformation
2025-05-05 20:46:07| Hotel Resource
Linda Fox of PhocusWire reports from last week's Mews Unfold event and explores the hotel industry's engagement with artificial intelligence (AI), emphasizing the need for clean, centralized data, employee training, and the careful selection of AI applications to enhance customer experiences and operational efficiency.
Category:
Hospitality
Loyalty As a Value Multiplier in Hospitality & By Philip Bacon
2025-05-05 20:12:46| Hotel Resource
In the hospitality industry, loyalty is essential for guest retention, profitability, asset valuation, and sustainable growth. Loyalty programs of major hotel chains had gained over 500 million members by the end of 2024, marking a 69% increase since 2018.
Category:
Hospitality